We understand that plans can change! Please review our updated cancellation policy below:

1. Student-Initiated Cancellation:


You may cancel your registration at any time. Please note, your first payment is non-refundable, but may be transferred to another online program if scheduled by December 31, 2026.


If you cancel by October 1, 2025, you are eligible for a refund of any subsequent payments, excluding the first payment.


Cancellations received after October 1, 2025, are not eligible for a refund of any tuition paid, except in cases of documented medical or family emergencies.

2. Paid in Full Course Offerings – Refund Policy:
For all other LifeLine Center course offerings, if paid in full, if registration is canceled and a refund is requested, 80% of the purchase price will be refunded to the student. 20% of the purchase price will be retained as a non-refundable administrative fee. Refund requests for paid-in-full course offerings must be submitted in writing, and eligible refunds will be processed within 30 business days of the request.

3. Event Cancellation:


If the event is canceled due to insufficient enrollment or other circumstances, all registrants will receive a 100% refund—including your first payment.

4. Refund Processing:


All eligible refunds will be processed within 30 business days of receiving your written cancellation request at [email protected], or upon confirmation of event cancellation.

If you have any questions or wish to discuss your registration, please contact us or schedule a call with Ellen, our Program Specialist.

Thank you for your understanding. We look forward to welcoming you to The LifeLine Experience!